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Frequently Asked Questions

Got questions? We've got answers!

Place the patch on your fabric, cover with a thin cloth, and press with a hot iron for 15-20 seconds. Let it cool, then check if it's secure. For best results, avoid stretchy fabrics and don't wash for 24 hours.
We process orders within 1-2 business days. Standard shipping takes 5-7 business days, while express shipping arrives in 2-3 business days. You'll receive a tracking number once your order ships!
We accept returns within 30 days of delivery for unused items in original packaging. Custom or personalized patches are non-returnable. Contact us to start a return and we'll send you a prepaid shipping label.
Our patches are made from high-quality embroidered polyester thread on a twill fabric backing. They're durable, colorfast, and designed to last through many washes when properly applied.
Yes! We offer discounts on orders of 50+ patches. Contact us with your design ideas and quantity, and we'll provide a custom quote. Bulk orders typically ship within 2-3 weeks.
Absolutely! We love creating custom designs. Send us your artwork or idea, and our design team will create a mockup for your approval. Minimum order for custom patches is 25 pieces.