Privacy policy

At IMPRINT (“we,” “us,” or “our”), we're committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from imprintau.com (our “Site”).

What Information We Collect

When you interact with our Site, we collect different types of information, which we refer to as “Personal Information” when it can uniquely identify you.

Device Information

When you browse our Site, we automatically gather certain information about your device and how you interact with our Site.

• Examples: This includes details like your web browser version, IP address, time zone, what products or pages you view, search terms you use, and how you navigate the Site. We also collect cookie information (see “Cookies” section below).
• Why we collect it: To ensure our Site loads correctly for you, and to analyse how our Site is used so we can improve it.
• How we get it: This information is collected automatically through technologies like cookies, log files, web beacons, tags, and pixels.
• Location/Currency Conversion: By using our website, you agree that third parties can process your IP address to determine your general location for currency conversion purposes. We then store this chosen currency in a temporary session cookie in your browser. This ensures that prices consistently display in your local currency as you browse.

Order Information

When you make a purchase from our Site, you provide us with information necessary to process your order.

• Examples: This includes your name, billing address, shipping address, payment details (like credit card numbers), email address, and phone number.
• Why we collect it: To process your payment, fulfill your order (including shipping), send you invoices and order confirmations, communicate with you about your purchase, screen for potential fraud, and, if you've opted in, send you information or advertising about our products or services.
• How we get it: You provide this information directly to us.
• Your Consent: By providing this information, you consent to us using it as described in this policy. You can withdraw your consent at any time by emailing us.

How We Use and Share Your Information

We use and share your Personal Information to operate our business and provide you with our products and services.

• Service Providers: We share your Personal Information with third-party service providers who help us run our online store and fulfil your orders. For example, we use Shopify to power our e-commerce platform. You can learn more about how Shopify uses your personal information by visiting their privacy policy: Shopify Privacy Policy.
• Legal Requirements: We may also share your Personal Information if required by law, such as to respond to a subpoena, search warrant, or other lawful request for information, or to protect our rights.

Data Retention

When you place an order through our Site, we will keep your Personal Information for our records for as long as necessary to fulfil the purposes outlined in this policy, unless you ask us to delete it.

Cookies

Cookies are small data files that are downloaded to your computer or device when you visit our Site. They help improve your browsing experience by remembering your actions and preferences (like login details or region selection), so you don't have to re-enter them each time you visit. Cookies also help us understand how people use our website, for instance, if they are a first-time or frequent visitor.

We use various types of cookies to optimise your experience and provide our services, including:

• Functional cookies: For the basic operation of the Site.
• Performance cookies: To analyse Site usage and improve performance.
• Advertising cookies: To show you relevant advertisements.
• Social media or content cookies: For sharing content and integrating with social platforms.

Managing Cookies

Most web browsers automatically accept cookies. However, you can choose whether or not to accept cookies through your browser settings (often found in the “Tools” or “Preferences” menu). Please note that blocking or removing cookies can negatively impact your user experience, and some parts of our website may not function correctly.

For more information on how to modify your browser settings or how to block, manage, or filter cookies, you can refer to your browser's help file or visit All About Cookies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, or legal and regulatory requirements. We'll post any updates on our Site, and the “Last Updated” date at the top of the policy will be revised. We encourage you to review this Privacy Policy periodically.